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Wednesday, 16-Oct-2019
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Step 2 - Choosing

Available Properties

Every week properties that are available for rent or to purchase through shared ownership are advertised.  See below for more details.  they are advertised in the following ways:

  • Via the Property Search option available on the bar above.
  • Council Offices
  • By newsletter (in limited circumstances only)

The adverts give you details of the landlord, location, size, rent and other features of the property to help you decide which property is right for you.  Where available a photograph of the property or a similar house type is provided and you can get information about the local area and facilities.

The advert also tells you if there are any special requirements the home seeker must meet, such as age or local connection.  Sometimes the advert will give a preference to, for example, families with children.  In this case you can still apply for the property providing it is suitable for your household but any families bidding will be considered first.

Symbols

We use symbols on the adverts to tell you more about the property.  These cover things such as:

  • Age limits
  • Heating type
  • Parking available
  • Whether pets are allowed
  • Sheltered housing facilities
  • Suitability for disabled people

You can hover the cursor over the symbol to get an explanation of what they mean.

Expressing Your Interest in a Property (or "bidding")

To apply for a property you must tell us that you want to be considered for it.  You can apply for up to 2 properties in each advert cycle.

You will only be able to apply for a property that matches your bedroom needs.  For information on the maximum number of bedrooms that you are entitled please click on eligibility table.  You will be prevented from bidding for a property larger than your maximum bedroom need.

If you have any large pets, you will still be able to bid where there is a No Pets rule but you will only get a firm offer if you agree to re-home your animals.


Express Your Interest by Bidding in One of The Following Ways:

  • Online through our website.  Log in using your unique housing application number and memorable date
  • By telephoning our 24hr automated bidding line on 0300 011 0129
  • By using the computer screen in the Council's reception.  Our staff will be happy to show you how to do this

Available properties are advertised from 00.01am on a Thursday to 23.59pm the following Tuesday on a weekly basis. You will be able to bid for a maximum of 2 properties per advert cycle.  You can place your bids at any time during the week.  The adverts all show the deadline for bids to be received.  Please note: late bids cannot be accepted.

When you bid you will be told your position in the queue at that time.  Please remember your position can change if someone else places a bid after yours.  If you are not near the top of the list, you cancel your bid and put it on another property where you are nearer the top.

Helping You to Use the Service

If you or someone you know would like some help to use our service please contact Customer Services.  Click How To Contact Us for contact details and opening hours.

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