To access social housing in Melton Borough, eligible applicants can apply to join the Melton Borough Council waiting list. Please be aware that we are dealing with a high volume of applications at present and it is taking our teams longer than usual to process housing applications at the current time. We are actively working through this backlog - if you have previously submitted an application, please be assured that this is being processed. Applicants will be notified on completion of the assessment process but if you have not heard from us by the beginning of October 2021 please contact us.
For new applicants, we aim to process applications within six to eight weeks. If you have an urgent housing need or need advice regarding your housing options, please contact our Customer Services team on 01664 502502.
Melton Borough Council is currently preparing to move to a new Choice Based Lettings IT system. If you are not currently in housing need, you may prefer to wait to register with the new system, however, we would urge you to contact the team if you need any advice or support regarding your housing options. We will provide further updates about the new Housing Register and Choice Based Lettings system in due course.
Current applicants can also contact us by logging into your Choice Based Lettings (CBL) account or you can send us a message if you either do not have a log in or you have lost your log in information.
Before you access any of the following services please make sure you read our Privacy Notice.
If you have difficulties with reading you are able to get help from Browsealoud by using the button on the left.
Using this web site you can:
A ten minute video demonstration is available on how to use the web site. To view this please click on video demonstration.
This site displays all of the rented and shared ownership properties that the Council and Housing Associations currently have available.
Using this service gives you more choice in deciding where you want to live. Instead of waiting for an offer of accommodation, you can see which properties are coming vacant and ask to be put forward for them. Properties that are available for rent and shared ownership will be advertised each week.
You can tell us which properties you are interested in. We call this 'bidding' but it won't cost you a penny. Before you can bid for a property you must be accepted onto the Melton Borough Council housing register.
Please ensure you send all the required proofs in support of your application to firstname.lastname@example.org If you do not provide the requested proofs needed within 14 days then your application will not be processed and deleted from the system. Click here to apply online using the online form.
Not everyone will be successful in getting a council or housing association home. Demand is much greater than the number of vacancies. Check on the Recent Lets to find out if you are likely to be successful in the near future.
If you would like help to use this service or have any difficulties providing the required proofs, please contact our Customer Services/Housing Options Team who will be able to assist.
Click How to Contact Us or use the Contact Form by clicking above.
Some information on this site is in PDF format (Portable Document Format) To view these documents you will need Adobe Acrobat Reader.